Wit AI

SMS Terms and Disclosures (Wit AI)

Compliance Flow:

One-time parenthetical append

“To ensure total carrier compliance, an automated parenthetical disclosure is appended at least once to the first message sent to a contact. This provides immediate brand identification and opt-out instructions while maintaining a professional 1:1 conversation.”

Example of first message:

"Hi [Name], checking if you're free tomorrow at 2pm for a sync? (Sent via Wit AI. Msg/data rates apply. STOP to opt-out. HELP for more info)"

Global Disclosure:

“Wit AI provides an Executive Assistant suite. By interacting with our users via SMS, you agree to our SMS Terms and Privacy Policy. Msg & data rates may apply. Frequency varies. Reply STOP to opt-out, HELP for help. Support: hi@witagent.ai. Terms: https://witagent.ai/terms Privacy: https://witagent.ai/privacy”

Zero Tolerance for Abuse

Wit AI maintains a strict zero-tolerance policy for SMS abuse.

Every professional executive is required to pass a mandatory in-app "SMS Consent & Compliance" gate before they can access SMS features. They must explicitly acknowledge that their assigned number will be revoked immediately if they violate our Terms of Service or SMS Consent requirements.

View Mandatory Compliance Gate (Evidence)

Why this page exists

Mobile carriers require public documentation of SMS terms and opt-in disclosures for campaign verification. This page explains how Wit AI’s professional assistant services work and serves as legal documentation for recipients of messages.

What is happening when you receive a message

  1. A professional executive uses Wit AI as their primary communications assistant.
  2. To ensure total compliance, an automated parenthetical disclosure is appended at least once to messages sent to a contact. This provides immediate brand identification and opt-out instructions.
  3. The assistant helps the executive manage context, draft replies, and coordinate scheduling based on real-time availability.
  4. All communication is 1:1 and manually directed by the professional.
  5. You can stop messages anytime by replying STOP, or get help by replying HELP.

How End-Users Consent to Receive Messages

End-users (professional contacts) provide consent through proactive inbound initiation, existing business relationships, or verbal agreement during professional consultations.

Verbal Consent Transcript:

During a business call or meeting, the professional says:

Professional: "I'd like to use my Wit AI assistant line to send you project updates and scheduling reminders via text. Is that okay with you?"

End-user: "Yes, that works for me."

Professional: "Great, you'll receive a message from my Wit AI line. Standard message and data rates may apply. You can reply STOP at any time to opt out or HELP for more info. Our terms are at https://witagent.ai/compliance and privacy policy at https://witagent.ai/privacy."

Inbound Initiation:

In many cases, the contact initiates consent by messaging the professional's dedicated number first to request coordination.

Digital Enforcement & Logging:

To enforce this, every Wit AI user must pass a mandatory in-app "SMS Consent & Compliance" gate before sending messages. The professional must actively confirm they have obtained the express consent described above. Evidence of this gate is publicly hosted at: https://witagent.ai/sms-compliance-gate

Automated Keyword Responses

The following keywords trigger automated system responses:

Opt-in Keyword: START

"You are successfully opted in for messages from Wit AI for professional coordination. Msg/data rates apply. Msg frequency varies. Reply HELP for support. Reply STOP to unsubscribe."

Opt-out Keyword: STOP

"You have successfully been unsubscribed from Wit AI. You will no longer receive messages from this number. Reply START to re-subscribe."

Help Keyword: HELP

"Wit AI: You are messaging a professional executive assistant line. Msg/data rates apply. Reply STOP to opt out. Support: hi@witagent.ai. More info: https://witagent.ai/compliance"

Opt-out and assistance

  • Msg & data rates may apply.
  • Frequency varies.
  • Reply STOP to opt-out. (You will receive one final automated text message confirming your request).
  • Reply HELP for help.
  • Email us at hi@witagent.ai for assistance.

Abuse (including spam, harassment, or messaging without consent) may result in your assigned number being revoked. Use of Wit AI is subject to our Terms of Service.

Support email: hi@witagent.ai

  • Msg & data rates may apply.
  • Frequency varies.
  • Reply STOP to opt-out.
  • Reply HELP for help.

Terms: https://witagent.ai/terms

Privacy: https://witagent.ai/privacy

Related pages

Abuse Policy: Zero Tolerance Policy — Our strict enforcement policy against SMS misuse.

Compliance Evidence: /sms-compliance-gate — Visual evidence of the mandatory in-app compliance gate for professional executives.

Toll-Free Verification: /sms-consent — For toll-free numbers used by individual agents.

SMS Terms: This page — For Wit AI’s professional assistant services and 10DLC communication.

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